Laundries

How to use Sammen's laundry rooms

Your laundry online:

The payment solution does not apply to Frydenbø, Solheimslien 68, and Nattland Student Homes.

  1. Log in to your laundry. You may change your password the first time you log in.
  2. Select “balance/payment" (balanse/innbetaling) and then “payment to account" (innbetaling til konto).
  3. Select the amount you wish to pay. You may pay by Visa, MasterCard, Visa Electron, and Maestro. Payment is carried out on a secure site.
  4. Follow the instructions. When you receive a confirmation, the money has been transferred to a laundry account and your card/tag may be used in any laundry immediately.

The laundry card/tag enables you to:

  • Open the door to the laundry
  • Use the washing machine and tumble dryer
  • Transfer money to your laundry card
  • Reserve laundry time
  • Receive an SMS reminder of your reservation. This service is free of charge (applies to Norwegian phone numbers only). SMS notification may be activated at the laundry and through the Internet.

Loss of laundry card/tag

The laundry card/tag is personal. If you lose your card/tag, it is important you make a repayment. Please contact the reception (informasjon@sammen.no) and we will block your card. If you lose your laundry card, you will be charged for a new one.

Repayment

If you have paid too much into your account: Log in to one of the laundries and send the remaining amount on your laundry card back to your account. It will take between three and four days before the money is in your account. This is due to bank procedures and is beyond our control.

NB! Unfortunately, you can only refund your last payment to yourself, and the payment must have been made within the last year. Consequently, it would be wise not to pay a too high amount at a time and to ensure your card is empty before making a new payment.

Reservation of laundry time

Reservation of laundry time may be done both through the Internet and directly at the laundry. If you do not wish to reserve laundry time, you may use available machines at the laundry.

The reservation is valid for 15 minutes after the reserved time. If you are more than 15 minutes late for your reserved time, the machine will be free for others to use.

You may not reserve time for use of tumble dryer.

NB! Do not stop the machine while it is running, you will then have to pay for a new washing programme.

Prices

Current prices are found in our price list.

Any Problems?

If you experience any problems, please check this page for tips.

Links