Moving in?

This page contains all the information you need concerning keys and moving in.

Please read the lease, fire regulations and the Rules of Residence carefully.  If you have any questions, feel free to contact us.

Have you validated your contract?
You do this by logging in to My Page and you may either sign your contract by using your Norwegian Bank ID or by sms code.

Acquaint yourself with our housing regulations
By signing your contract, you also agree to the terms of our housing regulations. You find the regulations here.

What about the deposit?
The deposit has to be paid within the acceptance deadline, which is found on your contract.  If you experience any problems with paying via Min Side, there is an invoice at the bottom of your contract you may use.

Where do I pick up my keys?

From the 1st of August you have to pick up the keys to Fantoft, Fridalen and Brann Stadion at Fantoft Service Centre. For all other hostels you  need to collect your keys at Sammen Information Desk at the Student Centre (Parkveien 1) – you will find the opening hours here.

Please note that only residents may collect the keys to their housing unit and within the opening hours. If someone else has to pick up the keys for you, you have to send an e-mail to with the name of this person.
When collecting your keys, you will also receive a personal laundry card. Remember to ask for a bicycle parking sticker or parking for your car should you need that.

Damagereport and cleaning
Should there be any faults with your accommodation when you move in, this must be reported to our janitors. You have to register a case at My Page here

Any questions concerning the cleaning of your housing unit must also be registered as a case on My Page here

Get acquainted with your accommodation
Select your accommodation at our website and save it as a favourite on your screen. This gives you easy access to information concerning everything relevant to your accommodation.